Shipping policy

Happy Findings | Shipping Policy

Last updated: 12 October 2026

At Happy Findings, we aim to make shopping simple, affordable and enjoyable, with free shipping across Australia.

1. Shipping Destinations

Happy Findings currently ships to addresses within Australia, including Queensland, New South Wales, Victoria, South Australia, Western Australia, Tasmania, the Australian Capital Territory and the Northern Territory.

Delivery to certain remote locations may be subject to carrier availability.

We do not currently offer international shipping.

2. Shipping Costs

FREE SHIPPING AUSTRALIA-WIDE

Free standard shipping on all Australian orders.
No minimum purchase required.
No standard shipping fee is added at checkout.

Any additional delivery options or charges, if offered, will be clearly displayed before payment.

3. Order Processing

Orders are processed after payment confirmation and product availability checks.

Processing times may vary depending on the product, supplier and order date.

Orders placed on weekends or public holidays may require additional processing time.

4. Estimated Delivery Times

Estimated delivery times vary by product, supplier and destination.

Where available, estimated delivery timeframes will be provided on the product page, during checkout or in your order confirmation.

Some products may be dispatched from third-party suppliers, including suppliers outside Australia. This may affect processing and delivery times.

Delivery estimates are not guaranteed dates. We will take reasonable steps to deliver orders within the agreed timeframe or, where no timeframe is agreed, within a reasonable time.

5. Order Tracking

Where tracking is available, customers will receive tracking information after dispatch.

Tracking updates depend on the carrier and may take time to appear.

6. Multiple

Items in one order may arrive in separate parcels if they are dispatched from different locations or suppliers. Free standard shipping applies to Australian orders.

7. Delivery Problems

If your order is delayed, missing, damaged or incorrect, contact us with your order number. We’ll investigate and work with the supplier or carrier to resolve the issue in line with Australian Consumer Law.